Shipping Policy
Aperigusto by CrackersCompany ships its premium snacks directly from its operating location in Fellbach (Germany) to hotels, restaurants, bars and catering businesses throughout Italy.
Delivery area
We deliver throughout Italy, including Sardinia and Sicily.
Shipping rates
Our shipping rates are simple and transparent:
Mainland Italy
| Order amount | Shipping cost | Estimated time |
|---|---|---|
| Up to €149.99 | €5.95 | 3–5 business days |
| €150.00 or more | FREE | 3–5 business days |
Islands (Sicily and Sardinia)
For the islands, due to higher logistics costs, we apply a rate based on the shipment weight:
| Shipment weight | Shipping cost | Estimated time |
|---|---|---|
| Up to 28 kg | €40.00 | 5–7 business days |
| From 28 to 56 kg | €80.00 | 5–7 business days |
| From 56 to 84 kg | €120.00 | 5–7 business days |
| From 84 to 112 kg | €160.00 | 5–7 business days |
| From 112 to 140 kg | €200.00 | 5–7 business days |
| Over 140 kg | + €40.00 for each additional 28 kg | 5–7 business days |
Carrier and tracking
All shipments are entrusted to DPD / BRT or partner freight forwarders for large volumes. As soon as your order leaves our warehouse in Germany, you will receive an email with the tracking number so that you can follow the shipment to your premises.
Large orders and pallets
For particularly large orders (pallet shipments), transit times may vary slightly. In these cases, our customer service team will contact you to coordinate delivery.
Damage during transport
When receiving the goods, please carefully check the integrity of the packages. In the event of evident damage to the packaging, please accept the goods subject to reservation and contact us within 48 hours at info@aperigusto.com, attaching photos of the damage.
Shipping costs – Mainland Italy: €5.95 per order, free shipping from €150 net; sample pack (€9.95) shipping included. Sicily and Sardinia: shipping surcharge €19.95 for the sample pack, €40 (up to 28 kg, then +€40 per additional 28 kg) for product orders; no free shipping to the islands. Mixed orders (products + sample pack) to the islands: product rate only (€40 up to 28 kg).